Terms & Conditions

Terms & Conditions

Introduction

Welcome to Grimaldi, your premier destination for luxury goods in the United Kingdom and beyond. By accessing or using our website and services, you agree to be bound by these Terms and Conditions and our Privacy Policy. Please read them carefully.

1. General Provisions

These Terms and Conditions govern your use of the Grimaldi website and the purchase of our luxury products. By accessing our Services or placing an order, you accept these terms in full. We reserve the right to update these terms, and continued use constitutes acceptance of any changes.

2. Products and Services

Grimaldi offers an exclusive collection of luxury goods crafted with unparalleled quality and sophistication. All products are subject to availability, and we reserve the right to modify or discontinue items without prior notice. Product images are illustrative, and slight variations may occur due to the bespoke nature of our offerings.

3. Ordering and Payment

  • Orders can be placed through our website at {{ shop.url }}.
  • Payment must be made in full at the time of purchase using accepted payment methods.
  • All prices are listed in GBP and include applicable taxes unless otherwise stated. Additional duties or fees may apply at checkout.
  • We reserve the right to refuse or cancel orders in cases of suspected fraud or unavailability.

4. Shipping and Delivery

  • We offer shipping within the United Kingdom and select international destinations.
  • Delivery times are estimates and may vary due to external factors such as customs or courier delays.
  • Grimaldi is not responsible for delays caused by third-party couriers or other circumstances beyond our control.
  • Please refer to our Shipping Policy for further details.

5. Returns and Refunds

  • Returns are accepted within 14 days of delivery, provided items are unused, in original packaging, and in resalable condition.
  • Refunds will be processed within 7 business days of receiving the returned item.
  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrectly shipped.
  • Please review our Return and Refund Policy for detailed procedures.

6. Intellectual Property

All content on the Grimaldi website, including logos, designs, images, and text, is the exclusive property of Grimaldi or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Grimaldi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services, including but not limited to loss of profits or data. Our total liability shall not exceed the amount paid for the products or services giving rise to the claim.

8. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Information

For any inquiries or assistance, please contact us at:

📧 support@grimaldi.co.uk
🏢 GRIMALDI LUXURY LIMITED
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom